Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It’s always a GOOD day in SoCal!
Primary Responsibility / Summary
Responsible for overall operations of the site, serves as primary liaison with referring and partner agencies. Responsible for ensuring that the program meets program guidelines and outcome objectives.
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Essential Duties & Responsibilities
- Ensures that assigned program meets and/or exceeds expectations for referrals, drawing upon internal and external stakeholders.
- Participates in the preliminary negotiation and execution of Memorandums of Understanding (MOUs).
- Serves as primary liaison for referring agencies and partners.
- Conducts intake interview for referred participants to assess readiness for employment, appropriateness for services, and benefits from services.
- Provides limited intensive services to a diverse population of program participants who are enrolled in services. Maintains a rolling caseload of a differing size, depending on needs.
- Ensures program is maintained and operated according the highest standards of service.
- Ensures expeditious & accurate data entry and reporting.
- Ensures revenues and expenditures are within budgetary norms.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; developing, rewarding and disciplining employees; addressing complaints and resolving problems.
- This position requires some local travel (about 25%) a valid CA driver's license and state-required auto insurance are necessary. Driving records must be acceptable by company’s insurance vendor.
- 5 years of social services experience within which includes min 2 years of managerial experience.
- Bachelor's degree in social work, psychology, education, or a related field from four-year College or university preferred.
- Excellent interpersonal and communication skills with abilities to work with all levels of employees and diverse populations.
- Experience serving people with disabilities. Knowledge of ADA helpful.
- A multi-tasker and organizer with abilities to motivate the team.
- Spanish / English bilingual preferred.
- Drug Screen
- Background Check
- Employment Verification
- Live Scan
- MVR
- LEIE Screening
Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply.
Equal Employment Opportunity
Goodwill is committed to a policy of equal employment opportunity for applicants and employees.
Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.
Nondiscrimination on the Basis of Disabilities
In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability. Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination. We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.
It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department.
Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.
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