The goal for an SDR at Zoom is to generate pipeline through strong selling and influencing skills to set up qualified appointments for Account Executives
Understand the Zoom platform, pricing and customer use cases enough to provide a high-level introduction
Uncovering customer needs using BANT qualification
Connect Customer to Account Executives and attend customer meetings as required
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Nurture existing pipeline to generate revenue
Achieve (if not exceed) quarterly qualified opportunities quota
Absorb the sales development playbook and be ready to start contacting new prospects 10 days from start date
Conduct account development best practices with email, phone, Outreach, LinkedIn Sales Navigator, Salesforce CRM
Understand ongoing sales priorities and targets
Provide best practices and feedback to managers and enablement
Extensive use of Salesforce CRM and other tools to build and maintain accurate activity, contact, and account information of all customers and prospects
Deliver happiness to customers who require support or billing assistance
Deliver Happiness by maintaining specific CSat Scores
Requirements:
1+ year of Sales or Customer-Facing experience
Excellent customer service skills and sales acumen
Eager to learn, adapt well, and thrive through change
Provide feedback for what's working and what's not working, and receive feedback & implement changes to improve
Consistently meet sales or performance goals, Deliver Happiness to your customers, and enjoy working closely with your team
1+ year of experience with Salesforce or other CRM tools
Ability to manage time effectively, work independently, and be self-motivated
Proactive, independent thinker with high energy/positive attitude
Excellent verbal and written communication, presentation, and relationship management skills
Salary Range or On Target Earnings:
Minimum:
$57,600.00Maximum:
$115,200.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Explore Zoom:
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We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.
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